Frequently Asked Questions

Each product page outlines the specific compound’s profile. For deeper research background, PubMed — the U.S. National Library of Medicine’s research database — is a solid, authoritative starting point.

Our products are sold for research and educational purposes. Any dosing information provided is for reference only and not medical advice.

Products are packed and shipped to preserve stability in transit. Once received, most compounds should be stored per the documentation included with your order — many require refrigeration after reconstitution.

Yes — our dosage tool walks you through concentration, draw amount, and doses per vial for each compound, including storage guidance.

Yes — browse the full catalog and add as many compounds as you’d like to a single order.

We accept Interac e-Transfer and major credit cards. We’re also exploring crypto as a future payment option.

If your order hasn’t shipped yet, reach out and we can make changes or cancel it. Once it moves to shipped, it’s already on its way and can no longer be modified.

Yes, we restock regularly. Check back on the product page, or reach out to our customer service team to ask about restock timing.

We currently ship within Canada only.

Orders placed by 11am Pacific ship same day. Orders placed after 11am Pacific ship the following business day.

Orders ship via Canada Post Xpresspost, typically arriving within 3 business days (longer for rural areas). A priority shipping upgrade is also available at checkout for an additional fee.

Yes, every order is shipped in discreet, unmarked packaging.

Reach out to our support team with your order number and photos of the issue, and we’ll get it sorted right away.